Cookie Policy

02/04/2025

Below, we summarize the most important aspects you should know about your relationship with VENDEMIO.

I. As a User or Advertiser (Private Individual) Using Our Website or Apps

At VENDEMIO, we are responsible for processing the personal data you provide to us. We process this data to deliver the services you request. When you request a service, this request creates a contractual relationship, which serves as the legal basis for processing your data. We may also send you commercial messages when you have consented. If you have authorized data sharing or requested a service from another company, those companies may need access to your data to fulfill the service. You may access, rectify, or delete your data at any time, as well as exercise other rights as explained below.

II. As a Professional Advertiser (Legal Entity) or Representative Using Our Website, Apps, or Professional Tools

VENDEMIO is responsible for processing the personal data you provide. This data is processed to deliver the services requested, based on an agreement with the company you represent. This contractual agreement serves as the legal basis for processing your data in VENDEMIO’s legitimate interest. Your data may be shared with VENDEMIO’s service providers who require access to render the service. You may access, rectify, or delete your data at any time, as well as exercise other rights, as detailed below.

In both cases, we recommend that you read the full privacy policy below to understand what data is used for each service and how long we retain it.

When you click the “Ok, let’s go” button (or equivalent), you acknowledge and understand VENDEMIO’s privacy policy.

Index

  1. Data Controller: Who is responsible for processing your data?
  2. Purpose of Processing: What can we do with your data?
  3. Legal Basis: Why can we process them?
  4. Recipients: To whom can we disclose your data?
  5. International Data Transfers: Where can we send them?
  6. Data Retention Period: How long will we process them?
  7. Required Updated Information
  8. Rights of Data Subjects
  9. Confidentiality and Security
  10. Additional Information About Certain Website Features

1. Data Controller: Who is Responsible for Processing Your Data?

VENDEMIO is the data controller for personal data submitted through our website, subdomains, or apps (hereinafter referred to as the “Website and Apps”).

We provide information below on your rights and how we use your personal data, whether you use our Website and Apps to search for property listings (“User”), post a property as an individual (“Private Advertiser”), or as a representative of a professional advertiser (“Professional Advertiser”) under the General Data Protection Regulations (“GDPR”).

For any queries regarding personal data processing, you can contact us at ola@vendemio.pt or our Data Protection Officer at ola@vendemio.com.

2. Purpose of Processing: What Can We Do with Your Data?

a) We process your personal data to provide services requested via the Website and Apps, including:

  • User registration
  • Saving and managing property searches
  • Contacting advertisers
  • Posting advertisements
  • Contact chat functionality

b) If you submit a query or complaint, we process your data to manage it.

c) If you are a User or Private Advertiser, we may send commercial messages upon your explicit consent regarding:

  • Property information, news, and promotions from VENDEMIO or its affiliated companies
  • Special offers from partner companies related to property transactions
  • Invitations to participate in satisfaction surveys

3. Legal Basis: Why Can We Process Your Data?

We process your data based on the following legal grounds:

  • Contractual Relationship: When you request a service, creating a legal basis for processing.
  • Legitimate Interest: To handle queries and claims, manage payment collections, and stay in contact with professional advertisers.
  • Consent: When you opt-in to receive marketing communications.

4. Recipients: To Whom Can We Disclose Your Data?

We may disclose data to third parties under specific circumstances:

  • Advertisers you contact for property inquiries
  • Service providers processing data on our behalf
  • Legal obligations requiring disclosure to courts or authorities

5. International Data Transfers: Where Can We Send Your Data?

No international transfers of personal data occur for the purposes listed above.

6. Data Retention Period: How Long Will We Process Them?

Your data will be retained based on the service duration, consent status, or legal requirements.

7. Required Updated Information

Certain form fields are mandatory for us to provide services. By clicking “Ok, let’s go” (or equivalent), you confirm that your data is accurate. You may update it via ola@vendemio.pt.

8. Rights of Data Subjects

You have the right to:

  • Access, correct, or delete your personal data
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time

You can manage preferences via the Website and Apps or contact ola@vendemio.pt. You may also file a complaint with the Portuguese Data Protection Agency if needed.

9. Confidentiality and Security

VENDEMIO takes reasonable measures to protect your data, implementing security levels to prevent unauthorized access, loss, or misuse. However, we are not responsible for data shared outside our platform.

10. Additional Information About Certain Website Features

  • “Send to a Friend” feature: VENDEMIO does not process your friend’s data.
  • Internal messaging and chat: VENDEMIO stores conversations for service improvement and security purposes.
  • Username and password: Users must keep credentials secure and confidential.
  • Passively collected data: VENDEMIO may collect non-identifiable data for service enhancements, as detailed in our Cookies Policy.

 

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